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CCMS Administration Guides for 6.4 for Dedicated SaaS Deployments
CCMS Administration Guides for 6.4 for Dedicated SaaS Deployments
  • CCMS Administration Guide for Dedicated SaaS Deployments
  • OTRS Quick Reference
  • Admin FAQs
  • Notices
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  2. CCMS Administration Guide for Dedicated SaaS Deployments

    A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to dedicated SaaS deployments.

  3. Introduction
  4. Hardware and software requirements

    For information on the backend hardware and software requirements for IXIASOFT TEXTML Server, IXIASOFT CCMS Web Server, the client-side requirements for IXIASOFT CCMS Web, IXIASOFT CCMS Desktop and other components, see: https://www.ixiasoft.com/documentation/IXIASOFT_CCMS/6.4/Planning_CCMS_Solution/en/eoz1536240579196.html.

  • CCMS Administration Guide for Dedicated SaaS Deployments

    A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to dedicated SaaS deployments.

    • Introduction
      • Software versioning

        There are three main categories of software versions in IXIASOFT CCMS: major version, minor version, and service pack/ hot fix. These different categories of software versions are tracked in the version number, which changes as software updates are released in these different categories.

      • Hardware and software requirements

        For information on the backend hardware and software requirements for IXIASOFT TEXTML Server, IXIASOFT CCMS Web Server, the client-side requirements for IXIASOFT CCMS Web, IXIASOFT CCMS Desktop and other components, see: https://www.ixiasoft.com/documentation/IXIASOFT_CCMS/6.4/Planning_CCMS_Solution/en/eoz1536240579196.html.

    • Getting Started

      This section contains general information about working with the configuration of the IXIASOFT CCMS.

    • Customizing the Desktop interface
    • Customizing DITA within the IXIASOFT CCMS

      This section describes how to customize the Darwin Information Typing Architecture (DITA) standard functionalities of the IXIASOFT CCMS.

    • Managing roles, users, and access rights

      This section contains information and instructions for configuring roles, users, and access rights.

    • Configuring localization

      This section describes how to configure the localization process.

    • Customizing DRM functionality

      This section describes how to configure the IXIASOFT CCMS for the IXIASOFT Dynamic Release Management module.

    • Configuring IXIASOFT CCMS Web

      Although you can perform some basic administration functions in IXIASOFT CCMS Web using the Administration page, some features of CCMS Web are configured elsewhere.

    • Administration role within IXIASOFT CCMS Web

      The Administration role within IXIASOFT CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.

    • IXIASOFT CCMS Output Generator

      This section covers how IXIASOFT CCMS Output Generator works and how to troubleshoot some scenarios.

    • Securing IXIASOFT TEXTML Server communications

      To secure connections to the IXIASOFT TEXTML Server, you can enable:

    • Content Repository collection reference

      The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.

    • Maintaining a dedicated SaaS deployment

      In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.

    • Troubleshooting the configuration

      This section provides troubleshooting information.

    • Copyright notice
    • Technical support

      IXIASOFT Customer Support staff are available to answer your questions. We welcome your comments.

Hardware and software requirements

For information on the backend hardware and software requirements for IXIASOFT TEXTML Server, IXIASOFT CCMS Web Server, the client-side requirements for IXIASOFT CCMS Web, IXIASOFT CCMS Desktop and other components, see: https://www.ixiasoft.com/documentation/IXIASOFT_CCMS/6.4/Planning_CCMS_Solution/en/eoz1536240579196.html.

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