A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to on-premise deployments.
This section provides troubleshooting information.
This section contains general information about working with the configuration of the IXIASOFT CCMS.
This section describes how to customize the Darwin Information Typing Architecture (DITA) standard functionalities of the IXIASOFT CCMS.
This section contains information and instructions for configuring roles, users, and access rights.
If Single Sign-On (SSO) is implemented in an on-premise deployment of IXIASOFT CCMS, logging into your company's identity provider automatically logs you into CCMS Web.
This section describes how to configure the localization process.
This section describes how to configure the IXIASOFT CCMS for the IXIASOFT Dynamic Release Management module.
Although you can perform some basic administration functions in IXIASOFT CCMS Web using the Administration page, some features of CCMS Web are configured elsewhere.
The Administration role within IXIASOFT CCMS Web enables a user with administrator privileges to access additional functions, including user management, the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
To secure connections to the IXIASOFT TEXTML Server, you can enable:
The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
The toolsmith works with the administrator to test configuration changes, and to perform updates and upgrades, regression testing, and performance testing on the deployment.
Generating and managing backups of your data is a fundamental task for those responsible for maintaining servers and component content management systems.
In most cases, except the Content Store, restoring involves reinstalling the components, replacing or reconfiguring the configuration files, and then restarting each component in order.
When generating the output for a map, IXIASOFT CCMS can now resolve all keyrefs to determine the list of available conditions.
This section describes IXIASOFT TEXTML Server troubleshooting tips.
You may need to start the IXIASOFT CCMS Desktop in debug mode to troubleshoot your installation.
You may need to start the CCMS Desktop in debug mode to troubleshoot your installation.
The Error Log keeps a record of all incidents in IXIASOFT CCMS Desktop.
There are three main IXIASOFT CCMS Output Generator log files: service logs, transformation logs, and DITA Open Toolkit logs.
You can enable the IXIASOFT CCMS Output Generator to run a transformation scenario in debug mode.
If you are encountering performance issues, IXIASOFT Customer Support may request that you configure your IXIASOFT CCMS to produce the timers log.
A list of all the configuration information can be compiled into a document, which can facilitate troubleshooting and communication with IXIASOFT Support.
Together the system collection and the Index Definition document provide all the configuration information typically required for troubleshooting.
You can contact IXIASOFT Customer Support for help by either sending them an email or by creating a ticket in OTRS, IXIASOFT's online ticket-reporting system.
IXIASOFT Customer Support staff are available to answer your questions. We welcome your comments.
