Network latency requirements

Your network must provide adequate network communication between CCMS Desktop and TEXTML Server.

The ping time from CCMS Desktop and the TEXTML Server must meet the following requirements:
  • At minimum, it must be less than 50 milliseconds.
  • Ideally, it should be less than 20 milliseconds for good performance.

If the network latency is too high for a user to connect from their local machine, consider using a remote access solution. See Remote access servers.