Answers to the most commonly asked questions about IXIASOFT CCMS. It contains information to help users troubleshoot system issues.
In some environments the IXIASOFT CCMS Eclipse Client must be configured with a logical_citrix_server_name to ensure the user's lock information is recognized.
logical_citrix_server_name
The monitor port in Window > Preferences > IXIASOFT CCMS is not set correctly.
A missing Desktop folder can cause this issue.
This section contains FAQs for troubleshooting Citrix deployments.