Answers to the most commonly asked questions about IXIASOFT CCMS. It contains information to help users troubleshoot system issues.
You can customize the perspective to improve its usability. In the main menu, click Window and click Customize Perspective.
The Status is too low to change status error appears when you are attempting to move a parent object to a higher status in the workflow than its child objects.
You can use the Select In Map tool to expose the selected topic in the ditamap open in the DITA Map view.
Changes to indexes that are part of saved search queries can cause unexpected search results.
Users with laptops who switch networks frequently can receive this error.
Some XML characters are invalid and cannot be imported into IXIASOFT CCMS.
You can use the Search Results view to see the conditions.
This is the expected behavior based on the model of the <rcbody> element.
You can find the version number for several different components of IXIASOFT CCMS.
All the installation and configuration details are available in the Eclipse SDK Installation Details window.
You can save a copy of your Eclipse preferences.
Before going offline make sure the documents appear in the Offline perspective.
You can add a registry key to fix the resolution issue.
Schematron schemas are a set of business rules used to validate content. If validation using Schematron schemas is not required, they can be disabled in Window > Preferences for the Oxygen editor.
You can install the Ghostscript application to allow EPS images to open in Inkscape.
Branching and DRM Create New Instance creates new filenames for objects.
You can prevent the error by using only the Published version of the conref.
You can link to an external URL using keys.
You can ignore the errors for .ditamap files.
You can set the format attribute to import the images correctly.
You can remove a workspace file to clear the error.
You can move the Properties view to another group to display the values.
You can import the images before importing the map.
This section contains FAQs for troubleshooting IXIASOFT CCMS Desktop.
