A comprehensive guide to the administrative features and functions for the IXIASOFT CCMS, specific to dedicated SaaS deployments.
This section provides troubleshooting information.
This section contains general information about working with the configuration of the IXIASOFT CCMS.
This section describes how to customize the Darwin Information Typing Architecture (DITA) standard functionalities of the IXIASOFT CCMS.
This sections contains information and instructions for configuring roles, users, and access rights.
This section describes how to configure the localization process.
This section describes how to configure the IXIASOFT CCMS for the IXIASOFT Dynamic Release Management module.
You can optionally configure how track changes work inside IXIASOFT CCMS Web, whether email notifications are sent, and customizations of the IXIASOFT framework.
The Administration role within IXIASOFT CCMS Web enables a user with administrator privileges to access additional functions, including the ability to refresh the server for users, provide templates, adjust Collaborative Review settings, and more.
The Content Repository contains your DITA content, images, resources, snapshots, taxonomies, DTDs, and system configuration.
In a dedicated SaaS deployment, maintenance involves configuration changes, coordinating upgrades, and possibly developing outputs.
When generating the output for a map, IXIASOFT CCMS can now resolve all keyrefs to determine the list of available conditions.
You may need to start the IXIASOFT CCMS Desktop in debug mode to troubleshoot your installation.
When creating a ticket in OTRS, IXIASOFT's online ticket-reporting system, ensure that you provide all the necessary information related to your deployment and the issue you have encountered.
IXIASOFT Customer Support staff are available to answer your questions. We welcome your comments.
