Disable thumbnail synchronization for all users

By default, image thumbnails are synchronized every 30 minutes. You can configure IXIASOFT CCMS to disable thumbnail synchronization for all users, regardless of the users' personal settings.

Note: This can be applied within a Hosted environment, but only within a test server.

When thumbnails are created, they are stored on the server and become available to all users the next time their thumbnails are synchronized. For deployments with very large Content Stores, thumbnails can take a lot of space, especially in a Citrix environment where the disk is shared by multiple users.

To disable thumbnail synchronization for all the users in your deployment:

  1. Open the TEXTML Administration perspective by clicking the TEXTML Administration shortcut on the tool bar. If the shortcut is not displayed, follow these steps:
    1. Select Window > Perspective > Open Perspective > Other
    2. Click TEXTML Administration.
    3. Click Open.
  2. In the TEXTML Administration view, double-click the server. If your server is not displayed in the view, you must add it to the view.
  3. When the Connect as dialog opens, type your username and password and click OK.
  4. Double-click the name of your Content Store to open a connection to it.
  5. Locate the multiimage.xml file in the repository's /system/conf collection.
  6. Check out the file.
  7. Open multiimage.xml with a text editor.
  8. Locate the <thumbnails> element and set the allowThumbnailSynchronization attribute to false.
    For example:
    ...
<!-- Thumbnails settings for images -->
<thumbnails defaultscale="0.5" minsize="150" maxsize="600" allowThumbnailSynchronization="false"/>
...
    Note: If the attribute is not there, simply add it and edit the multiimage.dtd file as described below.
    This attribute disables thumbnail synchronization, regardless of the users' personal settings. When <allowThumbnailSynchronization> is set to false, the Synchronize Image Thumbnails option is greyed out in the Synchronization Preferences and the following message is displayed: 
    [disabled by system administrator]
  9. Save, close, and check in the multiimage.xml file.
  10. Inform users of the changes.
    The changes will be applied automatically once users close and then reopen their IXIASOFT CCMS Desktop. Users can also apply the changes without restarting their CCMS Desktop by clicking IXIASOFT CCMS > Synchronize Configuration.