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CCMS Administration Guides for v5.0
CCMS Administration Guide
Output Generator Administration Guide
Maintaining a Deployment (Toolsmith Guide)
OTRS Quick Reference
Admin FAQs
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OTRS Quick Reference
Reviewing tickets
Delete a ticket
OTRS Quick Reference
Using OTRS
Searching for tickets
Reviewing tickets
Review and edit your existing tickets
Ticket states
Ticket queues
Follow up on an OTRS ticket
Ticket evaluation
Close a ticket
Reopen a ticket
Delete a ticket
Creating tickets
Delete a ticket
You cannot delete a ticket from OTRS. Instead, close the ticket (
Close a ticket
).
