Start the IXIASOFT TEXTML Server service on Windows

This procedure describes how to start the IXIASOFT TEXTML Server service on Windows.

1. Click Start > Control Panel > Administrative Tools.
2. Double-click Services.
   The Services window opens (Figure 1).
3. Right-click the Textml Server service in the list and select Properties.
4. In the General tab, beside Startup type, select Automatic and click OK.
   Note: The Manual option is recommended when more than one instance of is installed on a server (for example, in a cluster setup), because it ensures that the user controls which server instances are active. If this will be the only instance on the server, you may prefer to leave the default option, Automatic.
5. By default, the Textml Server service is running as the Local Service user. You must run the service as another user if one of the following is true:
   • is installed in a Windows cluster
   • The target directory for the backup is a Universal Naming Convention (UNC) path (e.g., \\server_name\share_name)
   • Kerberos authentication is used and one of the following is true for your deployment:
     • There are multiple Active Directory Forests in the network, or
     • An Active Directory Forest includes many domains

   If one of these conditions apply to your deployment, follow this procedure to run the service as another user:
   1. Right-click the Textml Server service in the list and select Properties.
   2. In the Log On tab, select This account and click Browse.
      The Select User window appears.
   3. Enter the name of the user that will run in the Enter the object names to select box and click Check Names.
      The username is underlined.
   4. Click OK.
   5. Enter the password for this user in the Password and Confirm password fields.
   6. Click OK.
      If the following message is displayed:

      The account <account_name> has been granted the Log On As A Service right.

      Click OK. The following message may be displayed:

      The new logon name will not take effect until you stop and restart the service.

   7. Click OK.
6. Click Start the service.

   
   

   

   
   

Troubleshooting

If you get the following error message when attempting to start TEXTML Server:

This message indicates that cannot find its license:

• If you did not obtain and activate your license, obtain it and try again.
• If you obtained and activated your license, make sure that the file is saved in the correct directory (%ProgramData%/IxiaSoft/Licenses), under the correct name (IxiaLicense.ilf). Some email programs add the .txt extension at the end of the file, which prevents from starting.
  Note: If file name extensions are not visible, uncheck the Hide extensions for known file types option in the Advanced Settings view under Folder Options.