Confirm that you are running the right version of Java

The CCMS Output Generator requires Java 11 and up.

To confirm that you are using the right version of Java:

  1. Open the %OutputGenDir%/logs/ wrapper.log file.
  2. Look for the java version string. 
    STATUS | 2020/10/15 10:31:52 | Launching a JVM...
INFO   | 2024/01/11 14:12:59 | java version "11.0.13" 2021-10-19 LTS"
INFO   | 2024/01/11 14:12:59 | Java(TM) SE Runtime Environment 18.9 (build 11.0.13+10-LTS-370)
  3. If you determine you need to replace the Java version, take the following actions:
    1. Install the Java version upgrade.
    2. Confirm that you have correctly set the wrapper.java.command value in the %OutputGenDir%/conf/wrapper.conf file.