Start the Output Generator service on Linux

This procedure describes how to start the Output Generator service on Linux.

To start the service:

  1. Verify if the execution bit is still present. If it is, continue with the next step. If it is not, run the following script: 
    sh /opt/ixiasoft/OutputGenerators/prod_[version]/bin/fix-execution-bit.sh

    Where [version] is replaced by the current release version number.

  2. As root, start the Output Generator service: 
    [root@appserver-ux bin]# /sbin/service outgen.prod[version for path] start
Starting Ixiasoft Output Generator...
[root@appserver-ux bin]#
  3. To confirm that the Output Generator started correctly, open the %OutputGenDir%/logs/wrapper.log file.
    For example:
    /opt/ixiasoft/OutputGenerators/prod_[version]/logs/wrapper.log
    You should see the following message:
    Output Generator is ready to process requests

    If this message is not displayed, the log should provide more information as to why the Output Generator cannot be started.